video brochure card
FAQ:
- What is the screen size for option?
A: 2.4”,4.3”, 5.0” ,7.0”, 10.1”.
- Can we upload the videos by ourselves?
A: Yes.
- Option 1: connect it with computer by usb cable and copy your video into it.
- Option 2: add a USB port in the video brochure, plug USB into video brochure, it will replace the video automatically. (available with extra cost)
*Note: cannot add USB port for panoramic video brochure
- Can we delete the preloaded videos?
A: Yes.
- Can you make the preloaded video undeletablemeanwhile we can up-load extra video in the rest of capacity?
A: Yes. (*Note:the file can be deleted again if you want. Just let us know before production. We revise the setting for you and show you how to change it.)
- What is the material of the paper?
A: The standard material is 400g art paper, and the cover is 400g mounted art-paper. 1500gsm hardcover is available with extra cost. Feel free to let us know if you want to make the product with other material.
- What product size is available?
A: A4、A5、A6 paper size,name card size,and customized size.
- What’s the packing for video brochure?
A: Peal cotton bag is included. Customized packing is available with extra cost.
- Could we do it with touch screen?
A: Yes, touch screen is available with extra cost.
- What are thefunction buttons we can set up?
A: ON/OFF button; Volume Up/Down; forward/ backward; video1/ video2; Play/Pause etc. Upon requirement, maximum 6 buttons.
- What is the printing method? Can it be CMYK printing?
A: Yes, we can do CMYK, UV and silk screen printing.
- How to charge battery?
A: Option 1: Connect video brochure and computer by a USB cable to charge battery.
Option 2: Connect 5V1A power adapter.
- What’s the max capacity for video brochure?
A: Maximum 16GB. Capacity is available from 128M to16GB.
- Is it color full screen?
A: Yes
- What’s the resolution of screen?
A: Screen resolution varies from screen size
- Isthe video brochure rechargeable?
A: Yes
- Canwe set the video in repeat play mode?
A: Yes
- Could we up-load both video and picture?
A: Yes
- What’s the video format?
A: MP4/AVI
- Could we customize the formof video brochure?
A: Yes, please send over artwork for us to check cost for you.
- Canwe do the video brochure by FSC paper?
A: Yes, it available with extra cost.
- What’s the MOQ?
A: The MOQ is 1 piece. We can make one sample first for design, screen position, button layout and video playback confirmation before bulk production.
- Canyou uselarger battery?
A: Yes. Please be noted that the product size will become bigger if use larger battery.
- What is sample production time?
A: Sample production time varies from printing methods. Please send over detailed request to check specific time needed.
- What is the mass productionperiod?
A: It depends on printing method, quantity…etc.
- Canyou send over FOB cost for 100pcs?
A: Yes. But since the measurement for 100pcs is small, the handling fee will be relatively high. We suggest using EXW instead of FOB to save your cost.
- 26. S code?
A: 854370990.
- 27. How long is the warranty?
A: One year.
- Do you have after-sales service?
A: 7-day money back guarantee; free technology support, etc
- 29. Does video brochures have CE and RoHs certificates?
A: Yes, they have CE, ROHS cert as well as MSDS report.
- 30. Why the screen is blurred?
A: Please check if user has teared off the protective film.
- 31. How to ship the goods?
A: We can help to ship by air, sea or express by our shipping agent. Shipping by customer’s own shipper is also possible. Please be noted that video brochures have built-in battery.
- If we have three videos need to be up-loaded, should we need more buttons to control the playingof videos?
A: There are two options:
- No control buttons: three videos will continuouslyplay in order, or video brochure will automatically power off after third videos ends.
- Add control buttons: three customized buttons to control correspondingvideo 1, video2, Video 3; two buttons Next video/Previous video to control.
- 33.Canwe have video brochure with touch screen no matter how big the screen size is?
A: It support screen size of 5 inch or above only.
- 34. Canwe have video brochure with human body sensor no matter how big the screen size is?
A: Yes, it supports all screen sizes.
- Canwe havevideo brochure with function to view picture in 360 degree no matter how big the screen size is?
A: It supports 7-inch screen size only for the time being.
- 36. How often do the stored imagesswitch in the video brochure?
A: Images will be switched every 3-4s, and the switching speed can be customized.
- Can images mix playwith videos?
A: Yes, images and videos can do mixed playing. For example, firstly play videos then images, or images then videos. Please mark your requirements in the PO.
- Video brochurecharging interface is Android Micro USB. Can Android OTG USB be used to transfer data?
A: Yes, we can use OTG USB drive to transfer data. Please remark in it the PO since we need adjust the system.
- Canwe transfer data to video brochure no matter it is on or off?
A: Yes, data can be transferred in both on/off mode.
- Besides Android and Micro USB charging, can we also haveType C interface?
A: It can’t support Type C interface so far. However, we can develop it if the order quantity is sufficient.
- Does video brochure have fast charge or wireless charge function?
A: Not yet, but they are underway.
- Is the screen of video brochure water-proof?
A: Not yet, but they are underway